Medium is first and foremost a technology platform. There are lots of bugs with notifications and many other ongoing issues with the platform. The organization just laid off staff. I see the "do better" messaging as a polite way of describing how macroeconomic hardships are affecting the bottom line for Medium.

It can't be me, because I'm doing great. Check out my forthcoming novel "I'm Not Doing Great" available on telephone poles everywhere in Q1 2023.